… according to Robert X. Cringely. He believes Jobs & Apple want that J.D. Powers Award so bad they’ll do anything to make Apple customers happy now. I’d like them try to replace

my train-smashed iTouch and country fried MacMini for nothing, so nothing ventured nothing gained. I wonder if they’ll do Windows, too?

UPDATE: Oops! The catch is your Apple product has to be under warranty. But maybe there is going to be something called leeway, eh?