Shame about those Xbox defects

Guess the faulty Xbox units are flying back into Redmond so fast they can’t keep up with it. See here. Then again maybe I shouldn’t gloat. We’re having some problems of our own. Guy says his iPhone pooped out after four days and that, “my iPhone would get incredibly hot to the touch when plugged in and charging while I was on a long phone call. So hot I lived those first three days in constant fear that it would heat to the point of burning up,” and it “all but burned the skin on my hand.” Certainly seems like user error to us but we gave him a new phone anyway.