Of course you cannot go back to XP after you’ve installed Vista. You’ll take what we give you! And like it!

Microsoft customer service reps deal with unruly senior citizens who “upgraded” to Vista only to find that their PCs don’t work right anymore. These folks didn’t even want refunds. They just wanted to go back and re-install XP. It’s disgusting. Our outreach teams are working on getting them over to Macs as soon as possible.