See here. This woman says Dell shipped her a defective machine and when she complained they sent her four more, all of them also defective. The “defect,” which still plagues her fifth machine is that her computer “goes to a blue screen, which indicates a serious error that requires the PC to be restarted.” Poor lady didn’t realize, apparently, that in the world of Windows this is not a defect. It’s normal operating procedure. Anyway, the poor tech support dude who had to put up with her crap finally got fed up and started sending her nasty emails with evil photographs. Nice work, outsourced tech support dude! Now the woman is suing and wants $50 million. We’re trying to reach out to her with an iMac as part of our new philanthropical program.